OSDB’s team conducted in-depth interviews with the product owner and top manager using the app, and we found the core issue we need to resolve: data storage efficiency. It appeared that the most harmful point was that they could not quickly and efficiently check the archives of their deals and get insights on the statistics of those.
Another pain-point which we have discovered is that they had a procedure of a MANUAL sending 1600 documents per each 6 months period with a team of 10 people.
We’ve approached the core issues and modern must-haves like mobile versions and created a new user-friendly design that allowed the product owner to get insightful data and operate there efficiently daily.
We have also applied PWA’s features to ensure their staff is easily using the app on a daily basis with their smartphones.